No directions included, but I found some elsewhere. Seems to work as described. I was not given a UPS tracking number, and there was no reply when I asked for one via "contact seller." The "cloth" liners are in reality plastic, but it did come with some extra.The press does not make uniformly round burgers. It makes burgers with uneven edges. This is because the plate that's pressing down is basically a flat disc with only a hint of an edge - about a 16th of an inch. So the meat spills out in some places and doesn't make it all the way to the edge in other places.It works great if you don't mind your burgers not coming out perfectly round but to my mind that defeats the purpose of a burger press.I don’t mind the patties having an unfinished appearance; they are the same thickness from edge to edge. I love the paper dividers! I’d definitely recommend if you’re doing a bunch (8+ lbs.) of hamburger-these pictured were a mix of sirloin and brisket (about 90/10) and they held together beautifully.Was suprised when i recived the product Not what i expected and would not recomed Sent it back to company