I have bought this product at least 2 times and used it. I also have bought few other brands like Brentwood. This is the only one that easily produces a flat and even roti or tortilla. Most other ones will produce roti that is very thin on one side or will be so uneven that you have to redo it two three different directions and then it does not puff well or becomes very hard or wont break into biting pieces easily. This product is also not perfect until you master the dove softness and right size, but once you get that this will product even roti. Yes it is not 100% perfect, you may get little thinner one side sometimes, but you do it once and then heat it up on a pan, you get a very nice roti. I wouldnt recommend to roti on the machine, you also need to use little spray oil so that it does not stick and presses slightly easier as well. Brentwood is the worst one and other brands not as good either. Most of these machines will last 2 years max as long you prevent oil from getting on the wires and keep it clean. This is one the best value for the money.