It came with some of the worst directions I have ever gotten with an appliance. Come to think about I think even worse then the directions that come with the build it yourself furniture :-) . Basically how to turn it on and how to care for it but not how to use it to make tortilla's.I googled for making tortilla's in an electric tortilla maker and found the website for The Tortilla Press Store. There I found EXCELLENT directions and a recipe for gluten-free tortilla's that turned out great. The first couple definitely were learning experiences but after that I got the hang of it quickly. I did find that mine seemed to turn out best when my batter was like cake batter or thick pancake batter. The recipe also called for 12 seconds per side and I found this made mine too hard. I reduced it to 5-7 seconds per side. As I made them, I made adjustments to my technique. I have tried a number of gluten free tortilla recipes over the past two years without a tortilla maker and they just never turn out as well as I would like them to- this electric maker hands down gave me a nice soft, tender and thin tortilla that everyone enjoyed.I no longer need to roll out sticky gf dough between parchment. No more tough break apart tortilla's.The major downfalls: Bad directions. No recipes Though the texture is great, they look more like crepes(no nice brown spots or bubbling) This makes small sized tortilla's(though we really don't need to eat jumbo sized tortilla's anyway)The major positives: Great texture saved me a ton of time. Happy Family very affordable no need for rolling very little mess compared to rolling and cooking on the stove top.I suspect that depending on which recipe and which flours you use, you will have to adjust to your liking. Hands down though I am very glad I took a chance on this little gadget.Now to see how long it will last- For the price if I get 2 years out of it I will be happy.We love this press. My wife uses it to make flour tortillas and our whole family loves them. It doesn't make the big burrito/enchilada size tortillas but we knew that going into it. we bought it to see if it would work for our family at all and it does. My wife makes tortillas using some whole wheat/grain flour and they are AMAZING. our 9 and 10 year olds love them. we use them for tacos and pizzadillas, best little thing we've bought in a long time. we also bought a double burner griddle to go along with this and a bread maker with a kneading function. all in all we spent maybe $100 and have made more homemade, 1/2 whole wheat tortillas than I thought we ever would and are happy to continue to make more. Use lard or Crisco in whatever recipe you decide and my wife does 1/2 whole wheat 1/2 regular flour and they are amazing. I can't say that enough. She uses the bread maker to mix the dough, then makes dough balls. We use the press to make the tortillas, placing the ball towards the back, lightly pressing down, lifting up and moving the pressed tortilla around then pressing again. The griddle is used to "cook" the tortilla to the correct "browness" and we can do 3-4 at a time. Oh and we bought a tortilla warmer from amazon too. Just a plastic circle holder lolI love homemade tortillas but due to medical reasons cannot roll out my masa with out pain. I tried using this with my regular flour tortilla recipe and was disappointed to get thick ..small tortillas. After some research ..I added more water to the recipe..let the dough rest longer while covered and..viola a perfect thin circle! I wouldn't use this to 'cook' the tortilla..but I heat up my cast iron pan while I roll my masa..and as I make one..I throw it on the pan and cook it while I'm pressing the next one. I never thought it could be so easy and still taste like rolled out tortillas. I use the med setting on press. And only press down twice rotating the dough half way. If the dough is too stick from the water..just dust your hands w flour and pat the ball of dough before putting in press.I bought this machine to make rotis and not tortillas. It did a pretty good job of making thin soft rotis. Although for this result one cannot depend entirely on rotimaker. There are few things that should be kept in mind such as using dough at room temperature (freshly kneeded dough works best), and using additional cooking by use of burners. For a working mom I am used to making a week worth of roti dough and refrigerate it. For nice soft rotis, the refrigerated dough was thawed to room temperature first so rotis will not stick to metal plate and then for additional cooking I used gas burner heat.4 stars just because the unit cannot be used entirely to make soft thin rotis without additional heat. Also using machine alone will require more time to cook rotis as compared to using additional heat. Follow the instructions that came with appliance to avoid damage to product itself.I wanted to use this to make chapatis, anyways it doesn't prepare the good (it might be also coz I am new to cooking).There are few things I didn't like about this are:1) Firstly, the amount of heating it does. Even if you put it to max heating, it doesn't heat up the chapati that much, opposed to what I was expecting (it doesn't cause brown spots on chapati like you get when it is made on tawa/flat pan).2) after using it for a while, when I try to lift the upper half of it to put dough in it, it's getting stuck with the handle used for pressing the upper half of this tortilla maker, causing bit of inconvenience.Es muy buena a mi me gustó y me ha servido mucho lo recomiendo ampliamente para hacer tortillas de harina .Great product. I didn't start using for awhile but wish I had started sooner. It is so easy. I lost the first tortilla because I didn't know how much pressure to use but after that it was great.Estoy feliz! Sigo una dieta sin trigo y maíz, y con mi Brentwood me hago tortillas de avena y Espelta deliciosas!!! No se pegan y quedan muy delgaditas!The product is excelent and the service was perfect tooBroke 2nd day. Screws came off from inside.